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concern.
M Adams.
Age: 17. Number of years with company: 1. Past history: 6 GSCE Maths, CDT, Science,
English, French, Computer studies. Current position: Apprentice machine tool operator.
Reporting structure: Shift manager B. Line responsibility: Nil. Staff responsibility: Nil. Years
in current position: 1. Special skills: None. Training over last year: City and Guilds I day
release, completed (Grade A). Current salary: €10000. Bonus: €150. Average salary
scale on grade: €15000 plus €2500 bonus. Personal circumstances: M lives at home with
his mother and five brothers and sisters. M is the only trainee in the toolroom which was
mainly staffed by employees with long service records. He is very quiet and does not get
involved in quality control meetings. The toolroom is still quite disorganised with a range of
new equipment being installed. The line manager is Shift Manager B, D Gregg, who has
far less experience of handling apprentices than the day Shift Manager. Promotion
prospects: Poor.
Appraisal report: all ratings out of 10 with additional comments. Appearance: n/a.
Administration: (7) Tends to daydream. Attendance record: Excellent with few days off.
Budgetary performance: (5) Failing to meet production schedules. New project
performance: n/a. Customer contact: n/a. Supplier contact: n/a. Company contact with
superiors: (7) Well regarded/ slightly disorganised. Contact with equals: (5) Is not
contributing to the department. Technical skills: (8) Rapidly gaining skills for job.
Subordinates & shop floor: n/a. Subordinate development: n/a. General comments (Line
manager): Martin is failing to integrate effectively into the demands of the job, and is failing
to meet targets. General comments (subordinate): I do not feel happy after my first year at
Burke Engineering.
J Mclaughlin.
Age: 32. Number of years with company: 1. Past history: Five years with Samson
Engineering as installation engineer, four years as sales engineer with Orchard Tools as
sales engineer.
Current position: Senior Technical support manager. Reporting structure: Sales and
marketing director. Line responsibility: Nil. Staff responsibility: Finance, production. Years
in current position: 1. Skills level: 5. Special skills: Knowledge of major European
customers and considerable technical (sophistication.
Speaks three European languages. Training over last year: Language skills
(Spanish).Current salary: €35000. Bonus: €5800.
Average salary scale on grade: €35000 plus €3000 bonus. Personal circumstance: J is
unmarried and lives in a small flat. J is the most successful technical support manager with
new accounts, spending the greatest time overseas and being instrumental in developing
many new market opportunities. Is rarely in the office and does not contribute to group
meetings. Promotion prospects: Nil. Mclaughlin does not appear to want to be part of the
team.
Appraisal report: all ratings out of 10 with additional comments.
Appearance: (3) Substandard. Administration: (4) Substandard, failing to complete the
daily activity records. Attendance: (9) Excellent with no days absence. Budgetary
performance: (10) The best of the technical support department. Technical skills: (10)
Expert at handling all the new technology. Customer contact: (10) Excellent reception by
all. Supplier contact (10) Well regarded as highly knowledgeable. Company contact with
superiors: (4) Abrasive. Contact with equals: (5) Considered difficult to get on with. Contact
with subordinates/shop floor: (8) Generally well liked by all and respected by shopfloor
staff. Subordinate development: n/a. Promotion prospects: It will be impossible to promote
this individual with the lack of interpersonal skills.
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