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always in old overalls. Administration: (3) Few projects completed on time. Attendance
record: (10) Never misses a days work. Budgetary performance: n/a. Technical skills (4)
Poor. New project performance: (5) Finds any new concepts time consuming and difficult.
Customer contact: (4) Fails to respond effectively to customer requirements. Supplier
contact: (5) Fails to keep suppliers informed on product requirements. Contact with
superiors: (3) Reacts with hostility to any comments. Contact with equals: (2) Impossible to
deal with. Contact with subordinates/shop floor: (2) Argumentative and demanding.
Subordinate development: (2) Considered totally irrelevant. General comments: C
continues to underperform.
Subordinate comments: Managers should be left to manage.
Z Synstat
Current position: Quality control manager. Age: 60. Number of years with company: 40.
Reporting structure: Assistant production manager, production manager, production
director. Line responsibility: None. Staff responsibility: Technical department.
Skills level: 2. Past history: Entered company from armed services. Served apprenticeship.
Years in current position: 25.
Special skills: None. Training over last year: Nil. Current salary: € 28,000. Bonus: Nil.
Average salary scale on grade: € 35,000 plus € 4,500 bonus. Personal circumstances:
Widowed and remarried. Three young children. Promotion prospects: Nil.
Appraisal report: all appraisals out of 10 followed by comments. Appearance: (9) Excellent.
Administration: (8) Keeps ahead of production demands. Attendance record: (2) Poor with
considerable problems of attendance; 30 days sickness. Budgetary performance: (8) n/a.
Technical skills (3) Limited understanding of component design and testing procedures.
New project performance: n/a. Customer contact: n/a. Supplier contact: n/a. Contact with
superiors: (6) Difficult to deal with. Contact with equals: (5) Rude. Contact with
subordinates/shop floor: (2) Impossible Subordinate development: n/a. General comments:
Though Z completes his required work on time, there is a major attitude problem.
Subordinate comments: If people worked harder, there would be no need to get at them.
S Weybridge
Current position: Tooling manager. Age: 53. Number of years with company: 27. Reporting
structure: Production manager, production director. Line responsibility: Toolroom. Staff
responsibility: None. Skills level: 3. Past history: Apprentice with shipbuilding company, 5
years with toolmakers. Years in current position: 18. Special skills: Good understanding of
tool making techniques using standard equipment. Training over last year: Nil. Current
salary: € 27000. Bonus: € 1,000. Average salary scale on grade: € 29,000 plus € 2,500
bonus. Personal circumstances: Divorced. Promotion prospects: Poor as limited skills and
managerial expertise.
Appraisal report: all appraisals out of 10 followed by comments. Appearance: (5) Variable.
Administration: (6) Adequate.
Attendance record: (7) Reasonable. Budgetary performance: (7) Fair. Technical skills: (6)
Good for existing technology but poor understanding of new equipment. New project
performance: (6) New projects tend to be delayed. Customer contact: n/a. Supplier
contact: (7) Does not chase subcontractors hard enough. Contact with superiors: (7)
Generally well regarded, but reacts with hostility to discipline. Contact with equals: (5)
Considered difficult to get on with. Contact with subordinates/shop floor: (8) Well regarded.
Subordinate development: (5) Limited involvement with subordinates. General comments:
S is not performing as well as required in a difficult and demanding job. Subordinate
comments: The total lack of support in improving work performance is at the bottom of all
the problems that are encountered.
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