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members of management. Contact with subordinates/shop floor: (10) Highly regarded as
easy to get on with. Subordinate development: (3) Does not see this as relevant. General
comments: D manages to run the warehouse effectively, but does not consider that
improvements can be effectively implemented. Subordinate comments: Warehouse
operation is simple and does not require sophisticated systems.
J Porter
Current position: Office manager. Age: 27. Number of years with company: 2. Reporting
structure: Managing director. Line responsibility: Office and secretarial staff. Staff
responsibility: Sales & marketing, finance, production. Skills level: 5. Past history:
Graduate, Darmastadt University in design and production engineering. Post graduate
year in United States working on computer design systems. Three years work with
European valve manufacturer. Years in current position: 2. Special skills: Good
understanding of demands of engineering industry. Training over last year: Nil. Current
salary: €26,000. Bonus: € 6,000. Average salary scale on grade: €24,000 plus € 2,500
bonus. Personal circumstances: Looking after ill parents. Unmarried. Promotion prospects:
Excellent.
Appraisal report: all appraisals out of 10 followed by comments. Appearance: (9) Excellent.
Administration: (9) Excellent control over all areas of office management. Attendance
record: (4) Has had considerable time off because of family illness. Budgetary
performance: (10) Good. Technical skills (9) Excellent. New project performance: (9) All
projects completed on time. Customer contact: (8) Deals well with customers. Supplier
contact: (10) Excellent performance. Contact with superiors: (3) Considered sharp and
aggressive. Contact with equals: (5) Considered difficult to get on with as sharp and
demanding. Contact with subordinates/ shop floor: (9) Considered demanding but fair.
Well regarded. Subordinate development: (9) Has been attempting to improve skills
throughout the office administration area.
General comments: J is too aggressive and must improve interpersonal relationships.
Subordinate comments: Problems once seen must be resolved; they will not go away.
S Hoskins
Current position: Shift manager A. Age: 45. Number of years with company: 28. Reporting
structure: Production manager, production director. Line responsibility: Shift A. Staff
responsibility: Sales & marketing, finance. Skills level: 4. Past history: Apprentice in steel
industry. City and Guilds III. Years in current position: 15. Special skills: Well organised
approach to solving problems and achieving smooth transitions from one production task
to another. Training over last year: Nil.
Current salary:
€30,000. Bonus:
€4,000. Average salary scale on grade:
€30,000 plus
€2,500 bonus. Personal circumstances: Divorced and remarried with one child. Large
mortgage and other outgoings.
Promotion prospects: Good, once attitude problem is overcome.
Appraisal report: all appraisals out of 10 followed by comments.
Appearance: (7) Tends to attend management meetings in shopfloor clothes.
Administration: (8) All projects completed on time.
Attendance record: (8) Excellent. Budgetary performance: n/a Technical skills: (9)
Excellent as is able to supervise all aspects of the production process whether it be
submersible, valve or general engineering. New project performance: n/a.
Customer contact: n/a. Supplier contact: n/a. Contact with superiors: (6) Tends to be too
abrupt. Contact with equals: (9) Excellent. Always willing to help colleagues with particular
problems. Contact with subordinates/shop floor: (9) Well regarded. Subordinate
development: (3) Poor. Has been unwilling to let staff get involved in internal training
programmes. General comments: S concentrates too much on the job in hand and fails to
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