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lack of control over the new product development process is frustrating and leads to
shortcomings in the area of administration.
D Graveney
Current position: Assistant production manager. Age: 37. Number of years with company:
12. Reporting structure: Production manager, production director. Line responsibility:
None. Staff responsibility: Production department. Skills level: 2/3. Past history: Entered
steel company as apprentice, passed City & Guilds III, currently studying engineering at
polytechnic. Years in current position: 6. Special skills: Valve installation throughout
Europe and Scandinavia. Training over last year: 5 days computer aided design. Current
salary: €32,000. Bonus €2,300. Average salary scale on grade: € 36,000 plus
€ 1,800
bonus.
Personal circumstances: Married with three teenage children, large mortgage. Promotion
prospects: Still lacks experience in managing detailed and complex tasks.
Appraisal report: all appraisals out of 10 with comments. Appearance: (10) Excellent
appearance. Administration: (9) Excellent. Attendance record: (8) Good with 10 days
absence. Budgetary performance: (6) Majority of projects completed on budget, but some
problems with technical issues. Technical skills: (5) Considerable problems with pace of
new technology.
New project performance: n/a. Customer contact: (9) Excellent.
Contact with suppliers: (10) Highly regarded by all suppliers and gets excellent
cooperation. Contact with superiors: (6) Tends to be too direct. Contact with equals: (5)
Tends to be too direct.
Contacts with subordinates/shop floor: (10) Very well regarded. Subordinate development:
n/a. General comments: D has a good record in achieving targets, though lacks sufficient
technical expertise to cope effectively with problems, and must improve relations with
superiors and peers. Subordinate comments: The lack of company support in achieving
the necessary level of skills is worrying and demotivating.
J Malran
Current position: Production manager. Age: 45. Number of years with company: 15.
Reporting structure: Production director. Line responsibility: Assistant production manager,
two shift managers, quality control manager, maintenance manager and 180 shop floor
workforce. Staff responsibility: Marketing, technical and finance departments. Skills level:
2. Past history: Entered engineering company as apprentice, passed City & Guilds II.
Years in current position: 11. Special skills: knows the problems of the old machinery
installed in Burke Engineering and what it is capable of. Training over last year: Nil.
Current salary: € 35,000. Bonus € 3,300. Average salary scale on grade: € 28,000 plus
€ 3,000 bonus.
Personal circumstances: Married with children having left home, no mortgage. Promotion
prospects: Lacks the necessary enthusiasm or skills to take a more senior position.
Appraisal report: all appraisals out of 10 with comments. Appearance: (8) Excellent.
Administration: (6) Considerable problems with paper work. Attendance record: (7)
Adequate with 5 days absence, but tendency to turn up late for work. Budgetary
performance: (6) Has difficulty handling figures. Technical skills: (7) Understands the
existing machinery but has difficulty coping with new systems. New project performance:
n/a. Customer contact: (5) Considers that customer contact should be carried out by other
members of the firm and that production should concentrate purely on production issues.
Supplier contact: (4) Poor. Suppliers always tend to contact assistant production manager.
Contact with superiors: (5) Does not seem to be interested in fully explaining the problems
of the production department. Contact with equals: (6) Tends to be too direct.
Contacts with subordinates/shop floor: (6) Considered harsh and difficult to deal with.
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